Privacy Policy -


Welcome to Revive Sound, a service provided by Revive Web Technologies Pvt ltd.

Your privacy is important to us. This Privacy Policy explains how we collect, store, use, disclose and otherwise process your information when you use revivesound.com (together, the “Website”), our mobile and desktop apps (the “Apps”) and all related sites, players, widgets, tools, apps, data, software, APIs and other services provided by ReviveSound (the “Services”). This Privacy Policy applies to any Website, App, or Service that refers to this Privacy Policy, i.e. by linking to it.

Information relating to our use of cookies and similar technologies is set out in our Cookie Policy, which forms part of the Privacy Policy. When we refer to the Privacy Policy, we are referring to the Privacy Policy and Cookie Policy.

Please take some time to read this Privacy Policy, along with our Terms of Use, in order to ensure you understand and are comfortable with our use and disclosure of your personal information. If you see an undefined term in this Privacy Policy, it has the same meaning given to it in our Terms of Use.

Please note that this Privacy Policy only applies to the Website, Apps and Services (together, the “Platform”). When using the Platform, you may find links to other websites, apps and services, or tools that enable you to share information with other websites, apps and services. ReviveSound is not responsible for the privacy practices of these other websites, apps and services and we recommend that you review the privacy policies of each of these websites, apps or services before connecting your ReviveSound account or sharing any personal data.

If you do not agree to any of the provisions of this Privacy Policy, you should not use the Platform. If you have any questions or concerns about this Privacy Policy, you can contact us through the Help Center.

Our Privacy Principles

ReviveSound is committed to putting its users first and believes you should know what data we collect about you, why we collect it, and how we use and share it. That’s why we’ve designed this Privacy Policy to give you simple, clear, and actionable information about our privacy and data protection practices.

We believe users should also have meaningful choices over the data we collect, use and share as described in this Privacy Policy, your Settings and the Help Center. We encourage you to take full advantage of these tools.

Information We Collect

The personal information we collect is related to providing the Platform and its features and falls into three general categories:
- Information you provide to us
- Information collected automatically
- Information we obtain from third parties

Information you provide to us

We ask for and collect the below personal information when you use the Platform.

We process this information in light of our legitimate interest in improving the Platform and giving our users the best experience, and where it is necessary for the adequate performance of any contract between us and you, including but not limited to the Terms of Use. Without it, we may not be able to provide you with all the requested services and features of the Platform.
You don’t need to register for a ReviveSound account in order to visit or use our Platform.

- Information We Collect Automatically :
Usage Information - We collect information about your interactions with the Platform, including streaming, downloading tracks, uploading tracks, connecting your Facebook or Google account, following or unfollowing another user, posting a comment, performing a search, the time, frequency, and whether you interact with email messages, for example, if you opened, clicked on, or forwarded the email message.

- Log Data :
We automatically collect log information when you logged in. That information includes, among other things: details about how you’ve used the Platform (including links to third party sites or services), Internet Protocol (IP) address, access times, your browser type and operating system, device information, device event information (e.g., crashes, browser type), and the page you’ve viewed or engaged with before or after using the Platform.

- Cookies :
We use cookies and other similar technologies, such as pixels, local storage, and mobile device identifiers , or engage others to track your behavior on our behalf. For more information on our use of these technologies.

- Information From Third Parties :
Single-Sign Ons – If you sign up for ReviveSound through a third party application like Facebook or Google, you authorize us to collect your authentication information, such as your username and encrypted access credentials, and other information available through the third party application account, including the following information:

Facebook – ReviveSound allows you to sign up and sign in using your Facebook account. If you sign up using Facebook, Facebook will ask your permission to share certain information from your Facebook account with ReviveSound. This includes your Facebook user ID, first name, last name, email address (optional), gender, locale, your time zone, birthday and profile picture. This information is collected by Facebook and is provided to ReviveSound under the terms of Facebook’s Privacy Policy. You can control the information that we receive from Facebook using the privacy and data settings in your Facebook account. If you signed up using Facebook by mistake, you can delete your account from the Account page within your Settings at any time, or you can contact us via the Help Center.

Google – You can sign up and log in to ReviveSound using your Google account. When you sign up using Google, Google will ask your permission to share certain information from your Google account with ReviveSound. This includes your Google email address, birthdate (optional), gender (optional), and avatar (optional). This information is collected by Google and is provided to us under the terms of Google’s Privacy Policy. You can regulate the information that we receive from Google using your Google activity controls. If you signed up using Google by mistake, you can delete your account from the Account page within your Settings at any time, or you can contact us via the Help Center.

Service Providers and Business Partners – We may also receive information about you from our service providers and business partners, including companies that assist with payment processing, analytics, advertising, marketing, data processing and management (e.g. to measure ad quality and responses to ads, and to display ads that are more likely to be relevant to you, including for ReviveSound products) account management, hosting, customer and technical support, content moderation, and other services which we use to personalize your ReviveSound experience. We explain in more detail why and how we use this information below.

How We Use Your Information

We use the personal information we collect from you, including with the help of automated systems and decision making, for a range of different organization purposes according to different legal bases of processing and subject to the choices you make in your Settings.

- Provide, Improve, and Develop the Platform :

To operate and maintain your ReviveSound account, and to provide you with access to and use of the Platform. Your email address and password are used to identify you when you log into the Platform.

To identify you as the creator of the Sounds that you upload, the comments that you post and/or the other contributions that you make to the Platform.

To provide creators with stats and insights about users’ listening behavior of their Sounds, (i.e. streaming and downloading their Sounds or following their profiles).

We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve products and services, develop new features, and conduct audits and troubleshooting activities.
Your email will be used to send you service updates and notifications about your account.

To respond to you about any comment or enquiry you have submitted.

We use your age to enable age restrictions.

We process this information in light of our legitimate interest in improving the Platform and giving our users the best experience, and where it is necessary for the adequate performance of our contract with you (e.g. Terms of Use).

- Maintain a Safe and Secure Environment :

Detect and prevent fraud, spam, abuse, security incidents, and other suspicious activity.

Verify and authenticate your identity and prevent unauthorized or illegal activity.

Enhance the safety and security of our products and services.

Conduct security investigations and risk assessments.

To prevent or take action against activities that are, or may be, in breach of our Terms of Use, Community Guidelines or applicable law.

To provide you with customer and technical support.

We process this information in light of our legitimate interest in improving the Platform and giving our users the best experience, and where it is necessary for the adequate performance of our contract with you (e.g. Terms of Use).

- Personalize Content, Advertising and Marketing :

To improve your experience on the Platform by providing personalized content, recommendations, and features.

To customize the content and measure performance of any email, push notification, or in-app message we may send to you.

Administer sweepstakes, contests, or other promotional activities or events sponsored or managed by ReviveSound or its partners.

Use automated systems and decision making to profile user characteristics and infer preferences based on information that you provide to us, your interactions with the Platform and content, your profile information, and information obtained from third parties. This data is used to create groups of users, called segments, who share similar characteristics and interests; we use segments to serve personalized content, advertising, and marketing messages. We also use automated systems to associate your activity over time across devices, and may associate activity and accounts under a single user ID, in order to determine that certain devices are related to each other and provide you with a personalized experience across devices and platforms.

To deliver targeted marketing for ReviveSound products on and off the Platform and measure the success of those campaigns. When you see our ads on a third party website or apps, we or third party services we engage for this purpose, may collect information that your browser or mobile app makes available when seeing the ad (e.g IP address, referral URL, browser details, timestamp of request). Please see the privacy policy of such third party websites to understand what data may be collected and how to opt-out.

Ads are more effective when they are shown to people who are likely to be interested in the product or service advertised. For this reason, we use the information we collect and receive to help us select which ads to show you on behalf of advertisers. This includes information you choose to provide to us (e.g. age and gender) and make available to us when you interact with the Platform (e.g. by listening, liking or creating playlists), as well as general location data. We may also display ads based on the page you’re on or content you have recently viewed, searched, or listened to. This allows us to show you ads that will likely be more relevant and interesting to you.

When we engage third party services such as ad-networks and exchanges that enable us showing you targeted ads, we may also allow them to collect certain information such as cookie data and device identifiers. That information is used to synch or match users to segments and serve targeted advertising, including based on device activity, inferred interests, and general location information.

Combine information we collect about you with information from business partners and use it to serve more relevant advertising.

We may use your data for other purposes, provided we disclose the purposes and use to you at the relevant time, and provided that you consent to the proposed use of your personal data.

Sharing of Your Information

This section describes how the information collected or generated through your use of the Platform may be shared by you or by us.

Through Your Profile – Any information in your public profile (other than your email address) will be accessible by other users of the Platform, who may view your profile information, listen to and comment on any of your public Sounds, add themselves to your list of followers, and send you messages. Similarly, if you comment on any Sounds on the Platform, your comments will be available to all users of the Platform.

With Your Consent – We will disclose your information if you have agreed that we may do so. We will make this clear to you at the point at which we collect your information, including the purpose(s) for which we will use the data.

Service Providers – We use a variety of service providers, some of who may be located outside of the European Economic Area (“EEA”), to provide services to us or to our users on our behalf. These service providers have access to your information solely to perform these tasks on our behalf, and are contractually bound to implement appropriate organizational and technical security measures to protect against unauthorized disclosure of personal data, and only to process personal data in accordance with our instructions and to the extent necessary to provide their services to us. We need to share your information, including personal information, in order to ensure the adequate performance of our contract with you.
Advertising – We share the data collected about you, generally in hashed, aggregated, or de-identified forms with advertisers and advertising service providers and business partners in order to serve ads based on your interests and measure the reach and effectiveness of those ads, including whether a user took an action (e.g. purchase a product). We may also share cookie data and device identifiers with service providers for data matching purposes, in order to improve ad targeting.

Compliance with Laws – We may disclose your information to courts, law enforcement agencies, and governmental authorities (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against ReviveSound, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Use and other agreements with users, or (v) to protect the rights, property or personal safety of ReviveSound and members of the public.

Protecting our Rights – We may disclose your information if we feel this is necessary in order to protect or defend our legitimate rights and interests, or those of our users, employees, directors, officers, or shareholders, and/or to ensure the safety and security of the Platform and/or the ReviveSound community.

To Our Affiliates – We may share your personal information within the Revive Group in order to provide the Platform and for any other purposes described in this Privacy Policy.

Cookies and Similar Technology

As further described in our Cookie Policy we use cookies and similar technologies (e.g., pixels, local storage, and device identifiers) to recognize you and/or your device(s) on and off the Platform, and across devices and devices. To the extent allowed by your settings or your device, we also allow third parties to use cookies as described in our Cookie Policy in order to track user behavior on and off the Platform in order to show you ads based on your interests and preferences. You can control cookies through your browser and other tools as described in the Cookie Policy.

Information Security

ReviveSound maintains appropriate technical, administrative, and physical safeguards that are designed to prevent unauthorized access, use or disclosure of personal information we collect or store and to ensure a level of security appropriate to the risk of varying likelihood and severity for the rights and freedoms of natural persons that may be involved with our processing operations. We regularly monitor our systems for possible vulnerabilities and attacks. However, it is not possible to guarantee the security of information transmitted over the Internet. You use the Platform and provide us with information at your own discretion and risk.

Children

ReviveSound is not intended for use by children. Anyone under the age of 16 in the EEA, or 13 in the United States and the rest of the world, is not permitted to use the Platform and must not attempt to register an account or submit any personal information to us. We do not knowingly collect any personal information from any person who is under the age of 16 or 13, as the case may be, or allow them to register an account. If it comes to our attention that we have collected personal data from a person under the age of 16 or 13, as applicable, we will delete this information as quickly as possible.

Your Choices and Controls

We do our best to give you as much choice as possible regarding the amount of information you provide to us, and the control you have over that information.

- Managing ReviveSound Settings. If you register an account, you may manage the content and information you share when you use ReviveSound through your account Settings, including for the features explained below. You are solely responsible for keeping your Settings up-to-date.

: Email – You can adjust your Settings in the Notification tab to disable email and desktop notifications (other than important service updates and essential notifications about the Platform or your account). All commercial emails and newsletters also allow you to unsubscribe at any time.

: Analytics – To control whether we collect analytics and usage information, including through cookies and similar technologies, you can adjust your Settings in the “Analytics” tab.
: Content Sharing – It’s not possible to make your account entirely private. However, you do have the option to make all of your tracks, playlists and other uploads private. This means that no one will be able to access and listen to your Sounds without your explicit permission.

: Deleting Your Account – If you have an account and would like to delete it, you may do so by adjusting you Settings in the Account tab. If you delete your account, all data associated with your account (except for backup copies), including the Sounds that you have uploaded and the usage data associated with those Sounds, will be deleted and may not be recoverable. We therefore advise you to copy or backup all content uploaded to your account before deletion. Even if you delete your ReviveSound account, it is possible that your information may still show up in some internet search results for a short while afterwards, if the search engine maintains a temporary cache of web pages. Search engines’ caching processes are outside of ReviveSound’s control and therefore we cannot be responsible for any information that remains cached by search engines after that information has been removed from the Platform. Please note that deleting any ReviveSound Apps, or any third party apps to which your ReviveSound account is connected, will not delete your ReviveSound account.

Date Changes in Privacy Policy -
April 2020
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